Summary

Medworld is a company started by Dr Sam Hazeldine for healthcare industry to ease the burden of staffing, creating a system for doctors and hospitals to make recruitment easy. Medworld app is a pivotal technology in managing placements and clinician’s data. We’ve launched the first version of the app to the market in June 2024 and it is still getting positive feedback that helps us continuously improving the digital product.

Problem Statement

Medworld, as an initiative has brought up to life because of the current situation in the hospital industry, doctors are getting burn out, they wanted to get their time back for things you love outside of medicine, enhance your lifestyle, and reclaim your work-life balance.

Such enormous paperworks comes with placements, not to include the day-to-day timesheets and approvals the clinicians needs to attend to. Clinicians we interviewed just wanted to get paid and treat people, but with the burden of all things outside the normal patient-to-clinician work, they still have admin work that eats so much of their time.

The idea is to use digital technology that we use everyday to facilitate all record keeping, schedules and to give vital information that is needed by the clinicians before they start their placements.

One of the significant factor with my design is creating a better timesheet submission experience, as the clinician works, the records are kept properly in the device and when its time for them to submit the timesheet, they have few options to do it.

On our MVP launch, we make sure that the highlight of the product is our timesheet experience but we never forget to fill in the gaps of our product to make sure that it can also give assistance to the clinicians when they needed. Some features of the products might look low-value to design but it has a high-impact on the clinicians daily work – that includes timesheet information, support and guidance, nudges and alert on non-submitted timesheets, days remainings and completion information.

These are in its early stages but as you can see, the product gives benefit not only to the doctors but also for the business. The digital experience minimises the admin work for both clinicians and placement and payment specialist, giving a better automation for both business and users.

A personal email letter from our General Manager, Richard Clark recognising our work.

Within 10 weeks of working at Medworld, We have been nominated and gain a Recognition awards from how we transform design in the organisation.